Answered on: June 15, 2021

Client

I have a booking, a one-way rental from the ferry port at Denia to Malaga Airport and am trying to pay for it but my bank is not recognising the final processing ..

Agent

you may have to use your banking APP or call the bank, as now-a-days all unknown transactions, seem to have to be verified.

Client

I dont have an app. The banks are closed now. Can you make sure the reservation is still active please?

Agent

It will remain active for 7 days from when it was created. Call your bank in the morning.